Our Guarantee

The Exceptional Au Pairs 3-Month Guarantee

Finding the right au pair for your family is an important decision, and we understand how important it is for the match to feel right for both the family and the candidate.

At Exceptional Au Pairs, we take great care in understanding your family’s needs, your children’s routines, the hours required, and the type of personality that would best suit your home.

Because we are confident in our screening and matching process, we offer a 3-month replacement guarantee on our placements.

Should the appointed au pair not be the right fit within the first 3 months, we will prioritise finding a suitable replacement candidate for your family at no additional placement fee.

Our goal is to give families peace of mind, knowing that they are supported throughout the process and not left on their own once a placement has been made.

This guarantee is offered as part of our commitment to providing families with reliable, carefully matched and high-quality au pair candidates.